What our customers say about us…..

Answered all our questions

I came with my son yesterday to look at caravans you had in stock, I was looking into getting a caravan with my pension. I just wanted to thank you for all your help and I will certainly be back to buy from you. We were greeted with smiles and answers to all the questions we are asked.

Keep up the good work and we will be returning to you soon.

Regards

Bob Stocker (3rd October 2020)

Delighted!

Received new plates this morning, many thanks for your care and attention with the sale, greatly appreciated. We are delighted with our purchase and your service.

Very happy customers.

Judith & Gordon Brown  (4th January 2020)

They are just great!

Can’t thank Helen enough for sorting out an issue we had with our Vango Airbeam tent inner tubes.

Would highly recommend their service, they are just great.

Stephen & Debbie Coombes  (22nd July 2019)

Everything we needed

Our first weekend completed as complete novices. Can’t praise the staff at Crowland highly enough for setting us up with everything we needed to get going.

David Dodd  (20th July 2019)

Best Ever Purchase

Just thought we’d let you know after a week’s ownership and our first proper night out all hooked up last night.

Everything is fantastic so far. Just keep using our common sense and user manuals. Handover you gave was very informative although we did have brain overload last Saturday. Honestly think it’s going to be perhaps our best ever purchase.

Kind regards,
David Dodd  (14th July 2019)

Really Pleased

Please can you pass on our thanks to the salesman who handed over the caravan on Saturday. It’s beautiful and we are really pleased with it.

Kindest regards,
Sue & Keith  (24th June 2019)

Ready to Roll

Just a quick note to say we are delighted with the van. We had a good night at Ferry Meadows CC site and home the next day. As of now all personal stuff is in the van and ready to roll. Thank you for your personal attention and time, greatly appreciated. You can tell Paul and his good lady we are pleased with the van, it has come to a good home. Next week we hope to visit you at Crowland, say hello and get one or two bits I need from the shop.

Many thanks and kind regards.
Frank (21st June 2019)

Excellent Service

Big thumbs up Had a problem with motor mover 2 min phone call told pop in well have a look 5 min power check duff battery swapped without hesitation all sorted Big thanks to Andy and the service team great customer service.

Thanks Again,
Rick Mason (9th January 2019)

Fantastic Service

Evening Matt. I would like to say a big thank you for your help and at how professional you are as an sales man. You offered us a font of knowledge and with no pressure on a sale. We will definitely be coming to your shop for all our other needs.

Kind Regards,
Rob and Laura Kelsey

‘Cruising along’

Hi Matthew,
Just a quick note to say thank you so much for the work done on the Cruiser.
She was given a good going over when we collected her and she looked really good  J
Since then we have kept a close eye on her, and with the exception she has become dirty extremely quickly! the rear panel is still looking fantastic, in my humble opinion it looks better than the factory finish on the front!
We are really pleased and want to say thank you for great service and looking after us so well.
Please also pass on our thanks to the company who did the work on the rear panel.

Kind Regards,
Steve & Sue

200 Mile Satisfaction

Dear Matt,
This is our 3rd Buccaneer and one we wanted most but didn’t expect to get.
We had decided to “downsize” from the twin axle Cruiser to the Cutter for the 2017 season, only for the Explorer Group to potentially scupper own plans by dropping the model from the range!
With this news began my internet search in the hope of finding one still available and by a stroke of luck I came in contact with you. Although you are 200 miles away from us, you made the purchase not only an easy experience but also a joyful one. Your combination of professionalism and friendship ensured us of the best experience and totally allayed our concerns of the distance being a barrier to purchasing.
On the day of pick up itself I was even more impressed by your overall handover procedure. We arrived to find our new purchase sitting ready for us with all services on – to prove they were working, as you said (we’ve never had that before). You respected the fact that we had previously had 2 Buccaneers so would be familiar with many of the functions but still gave me hints and tips which no previous dealer in the handover process had done. In fact, having bought several vans over the past decade from a number of dealers, both local and regional to us, I would have to say that your personal handover process should be the one that every other dealer aspires to match. Brilliant.
We are absolute delighted with our purchase and so glad we now know you. I would have no hesitation in recommending other people to purchase a caravan from you, whether they live locally or not.
I wish you personally and all at Crowland Caravans a very successful 2017 and beyond.

Thanks again for all your help and continued support.

Best Regards,
Tony Smith

A Big Thank You

Hi Matt, I would like to say a big thank you to yourself and Crowland caravans for allowing us the time to complete the deal.
I would also like to thank you for all your support and advice in the purchase of the van and it was a pleasure to do business,  something I don’t find myself saying to often.

Thanks again,
The Nicholls Family

 

Appreciated

Dear Helen, Please forgive me for not writing sooner, but we have been AWAY in our totally damp free Caravan, for 6 weeks.
I Cannot thank you, and your staff enough for changing our rotten, damp infested caravan back into the caravan that we first bought. I think it was Nick who did the work, sorry if I got the name wrong, but please pass him and his team for a fantastic repair.
We will definitely be coming back to you for all our future servicing and repairs and cannot recommend you highly enough.
Thank you, too, for your care and understanding in what has been a very difficult time with Swift Caravans (not the easiest firm to deal with) . It was really appreciated! Bless you.

Kind regards,
Peter Challis
 

 

Great Service

Thank you very much for the great service you all provided, we are so happy with the van and really looking forward to our holiday this week end.

Thanks again.

Best Wishes,
Charlotte Hodgkin
 

 

Excellent 5 Start Service

Dear Matt,

Many Thanks for spending time with us on Tuesday 7th June 16. Going over all the details on how our new caravan worked.
We must say that when we decided to buy a New caravan at the caravan show NEC Birmingham in February 16, we did not expect such a great service too. Excellent. You kept us informed of the delivery date, you let us know when the caravan was in. You held onto it for us to arrange to come over for a weeks holiday, and finally you kept to your word of the offer you gave us at the show on our old caravan and the small alterations to our new caravan were completed.  Excellent Service 5 Star.

Barry & Avril Wilmot

2009 Elddis Xplore 450/2 Mayfair

Hi Matt,

I know this is a little delayed, nevertheless it is never too late to pass on our thanks to you for all the help you gave us when you delivered our caravan.
I think what you did was way above what we expected. I bet you never thought so much ‘stuff’ could be in one caravan. We managed to get straight in the couple of days we were there.
Once again many thanks for your help it was greatly appreciated.

Kind regard
Mike Croson
 

 

All the time you spent with us

Dear Matthew,

Many thanks for all the time you spent with us on Saturday when we picked up our new caravan. Your explanations were of great help.
Please find enclosed the adaptor your loaned to us as promised.

Thanks again,
Mike Ryder

Elddis Tempest

Hi, I just thought I would drop you an email:

I would like to say that we are all very very pleased with our new Elddis Tempest! It’s every bit as good as we hoped and the build quality appears superior to our previous caravans. The whole sales process was great from our first contact a few months ago to collection.
We can’t wait for our first trip away in it now!
I will certainly be pleased to recommend you as dealers and also recommend your accessory shop which we shall be making regular visits to.

many thanks again, Darren Petchey
 

 

A Nice Change…

Hi Matt,

We would just like to thank you for the great service we received on Saturday. It made a nice change for a Sales Rep to spend so much time explaining the workings of the new caravan.
We are loving the new van very much – it’s a lovely model and spec..
 

Kind regards
The Gregorys

Swift Delivery

A great testimonial from one of our happy customers:

Hi, just a quick note to say many thanks for the swift delivery and good service – awning arrived today. Crowland camping is a place I will visit (online) again.

many thanks, regards, Phil Stickland